How to request reservation of houses of rent in our website
1) Select your Private House - First choose one of the houses of rent in the place you want to visit. You can view the photos, features and prices by clicking on the image and the name of the house. You can also make your request through our contact specifying specific needs reservation.
2) Send your request - When the selection process of the house of accommodation ends, our responsibility in Havana will receive an email with the request (you will receive a copy). He will be responsible for contacting the/s home/s chosen and will answer confirming the availability and the price or offering a similar alternative in a short time.
3) Confirmation of the house - Once you our responsible has confirmed the availability of your choice, you will be asked a reconfirmation. You have to answer for the house or rented room be reserved. Once you've done that, you will receive a final confirmation of the reservation, where we will state the house that you can use smoothly in the form of entry into the country again.
4) Once in Cuba - To apply the "Service Airport Pick", there will be a person waiting with a cartel with your name. If not, you have to use the airport taxi service to take you to the house. The owners will be waiting for the appointed day.
Pick up service Aeropuerto - Our website offers pickup service at the airport, which will provide safe arrival to your hotel, this is a guarantee for you and for homeowners. The price of taxi service from the airport to any point of Havana is 30 CUC, this includes service waiting with a sign in your name the time, even if your flight is delayed
5) Payment - The price is always indicated in the booking confirmation that will send our representative in Havana. It is paid directly to the owners of the house at the time of arrival and the payment is made in Cuban convertible pesos (CUC), are not accepted pay with credit cards and will not receive any receipt. The mediation service is completely free for the traveler.
* Cancellations - It is very important that if for any reason you can not travel or go to the house of accommodation that you have booked you we you inform with a simple email to our contact as soon as possible so we can quickly inform owners. Failure to notify the cancellation of your reservation, would bring considerable quantitative to homeowners losses.
Information: In private accommodation allow you to bring Cuban guests and friends and even allow them to stay for one night. Please note that they can not be minors (18 years) and must provide the owner of the house your full name and identification number.